FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@canterburyhoney.co.nz.

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Pre Sale Questions

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Mānuka honey is produced by bees from the nectar of the native New Zealand Manuka tree (Leptospermum scoparium). Mānuka Honey is world renowned for its unique characteristics. Scientific research has discovered that naturally occurring methylglyoxal (MGO) is a key compound in Mānuka Honey that makes it so different from other kinds of honey. Mānuka honey is the first honey to be so extensively researched and recognised for its remarkable qualities.

Yes, all of our honey is tested in New Zealand.

  • Mānuka Honey is unique to New Zealand and to obtain pure Mānuka Honey is a specialised task for beekeepers.
  • Mānuka Honey is more difficult to extract and has a limited harvest period as it is only collected at certain times of the year. The unique properties of Mānuka Honey are well understood by consumers around the world, thereby creating a continually high level of demand.

  • Canterbury Honey's honey is pure with no additives or preservatives and it is naturally GMO free.

    Mānuka Honey has a ‘best before’ date of three years from packing, to guarantee the UMF™ rating remains accurate over the shelf life of the product. While the UMF™ rating will change over time, Mānuka honey is still safe to consume past the printed best before date if stored in the right conditions.

  • Honey can be shipped from New Zealand to many other countries. However, the customs officials in each market are able to deny entry of product even if the product is legally sold in their country. Honey cannot be taken to Western Australia, Samoa or Vanuatu. Please check with your local customs website.
  • It would always pay to check with local authorities in individual markets before travel.

  • Unable to find satisfactory answers ? Contact Support